Affinitiv vs DealerSocket

Head-to-head comparison for car dealers evaluating Customer Data & CRM. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Affinitiv
Lifecycle marketing and CRM for auto retail
Founded1999
HQChicago IL
SegmentBOTH
Pricing
OwnershipPE
ParentIndependent
Employees201-500
DealerSocket
CRM and marketing platform for all dealer types
Founded
HQ
SegmentBOTH
PricingPer rooftop / month
OwnershipPE
ParentSolera
Employees

What each vendor does

Affinitiv

Affinitiv is a large provider of data-driven lifecycle marketing and software for automotive OEMs and dealers, including CRM, equity mining, service scheduling and multichannel campaigns. Formed from DPS, Peak Performance, OneCommand and TimeHighway.

DealerSocket

DealerSocket offers CRM, marketing automation and inventory tools serving both franchise and independent dealers as part of the Solera portfolio.

Integration matrix

Integration kindAffinitivDealerSocketOverlap
dmsCDK, Dealertrack, ReynoldsNone
Only Affinitiv (0)
Shared integrations (0)
Only DealerSocket (3)
CDK, Dealertrack, Reynolds

Feature checklist

FeatureAffinitivDealerSocket
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —○ —
Third-party marketplace○ —○ —
Two-way texting● Yes● Yes
Video messaging● Yes● Yes
Digital retail workflow● Yes● Yes
Desking & payments○ —○ —
Credit prequal / soft pull● Yes● Yes
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording● Yes● Yes
Spanish-language support○ —○ —
Multi-rooftop management● Yes● Yes
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Choose Affinitiv vs DealerSocket

Choose Affinitiv if…
  • You want the longer track record in the dealer tech category.
Choose DealerSocket if…
  • You want the longer track record in the dealer tech category.
  • You need broad DMS connectivity — this vendor lists 3 DMS integrations.

Quick facts scorecard

DimensionAffinitivDealerSocketEdge
Track record1999A
Scale201-500
Segment breadthBOTHBOTH
Integrations listed03B
DMS connectivity0 DMSes3 DMSesB