Affinitiv vs DealerSocket CRM
Head-to-head comparison for car dealers evaluating Customer Data & CRM. Both vendors are in the same subcategory, so the comparison is apples-to-apples.
Affinitiv
Lifecycle marketing and CRM for auto retail
Founded1999
HQChicago IL
SegmentBOTH
Pricing—
OwnershipPE
ParentIndependent
Employees201-500
Websitewww.affinitiv.com
DealerSocket CRM
Independent-friendly CRM.
Founded2001
HQDallas, TX
SegmentBOTH
PricingSaaS
OwnershipPE
ParentSolera
Employees1000+
Websitedealersocket.com
What each vendor does
Affinitiv
Affinitiv is a large provider of data-driven lifecycle marketing and software for automotive OEMs and dealers, including CRM, equity mining, service scheduling and multichannel campaigns. Formed from DPS, Peak Performance, OneCommand and TimeHighway.
DealerSocket CRM
CRM for franchise and independent, part of Solera.
Notable customers
Affinitiv
None listed
DealerSocket CRM
IndependentsFranchise
Integration matrix
| Integration kind | Affinitiv | DealerSocket CRM | Overlap |
|---|---|---|---|
| dms | — | CDK Drive, Dealertrack DMS, Reynolds ERA | None |
Only Affinitiv (0)
—
Shared integrations (0)
—
Only DealerSocket CRM (3)
CDK Drive, Dealertrack DMS, Reynolds ERA
Feature checklist
| Feature | Affinitiv | DealerSocket CRM |
|---|---|---|
| Mobile app | ● Yes | ● Yes |
| Open API / webhooks | ● Yes | ● Yes |
| SSO / SAML | ● Yes | ● Yes |
| Native AI tools | ○ — | ● Yes |
| Third-party marketplace | ○ — | ● Yes |
| Two-way texting | ● Yes | ● Yes |
| Video messaging | ● Yes | ● Yes |
| Digital retail workflow | ● Yes | ● Yes |
| Desking & payments | ○ — | ● Yes |
| Credit prequal / soft pull | ● Yes | ● Yes |
| Inventory syndication | ○ — | ○ — |
| Custom reporting dashboards | ● Yes | ● Yes |
| Call tracking & recording | ● Yes | ● Yes |
| Spanish-language support | ○ — | ● Yes |
| Multi-rooftop management | ● Yes | ● Yes |
Compare more than two?
Build a 2–4 vendor side-by-side and share the URL.
Choose Affinitiv vs DealerSocket CRM
Choose Affinitiv if…
- ▸You want the longer track record in the dealer tech category.
Choose DealerSocket CRM if…
- ▸You need broad DMS connectivity — this vendor lists 3 DMS integrations.
- ▸You want more reference proof points from named dealer groups.
Quick facts scorecard
| Dimension | Affinitiv | DealerSocket CRM | Edge |
|---|---|---|---|
| Track record | 1999 | 2001 | A |
| Scale | 201-500 | 1000+ | — |
| Segment breadth | BOTH | BOTH | — |
| Integrations listed | 0 | 3 | B |
| DMS connectivity | 0 DMSes | 3 DMSes | B |