Dealerlogix vs Shop-Ware

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Dealerlogix
Service lane workflow for dealerships
Founded—
HQ—
SegmentFRANCHISE
Pricing—
OwnershipPE
ParentVehlo
Employees—
Website—
Shop-Ware
Cloud auto repair shop management
Founded2013
HQSan Francisco CA
SegmentBOTH
Pricing—
OwnershipPE
ParentVehlo
Employees—
Website—

What each vendor does

Dealerlogix

Dealerlogix is a fixed ops service lane platform that streamlines the dealership service write-up, scheduling and customer communication process. Part of the Vehlo portfolio.

Shop-Ware

Shop-Ware is a cloud-based auto repair shop management system with digital vehicle inspection, live chat, online approvals and payments. Acquired by Vehlo in 2024.

Integration matrix

Integration kindDealerlogixShop-WareOverlap
Only Dealerlogix (0)
—
Shared integrations (0)
—
Only Shop-Ware (0)
—

Feature checklist

FeatureDealerlogixShop-Ware
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —○ —
Third-party marketplace○ —○ —
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —○ —
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —○ —
Multi-rooftop management● Yes● Yes
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Choose Dealerlogix vs Shop-Ware

Choose Dealerlogix if…
  • ▸You run franchise rooftops — this product is designed specifically for that segment.
  • ▸You want the longer track record in the dealer tech category.
Choose Shop-Ware if…
  • ▸You need one platform that covers both franchise and independent rooftops.
  • ▸You want the longer track record in the dealer tech category.

Quick facts scorecard

DimensionDealerlogixShop-WareEdge
Track record—2013B
Scale———
Segment breadthFRANCHISEBOTH—
Integrations listed00Tie
DMS connectivity0 DMSes0 DMSesTie