Shop-Ware vs Tekmetric
Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.
Shop-Ware
Cloud auto repair shop management
Founded2013
HQSan Francisco CA
SegmentBOTH
Pricing—
OwnershipPE
ParentVehlo
Employees—
Website—
Tekmetric
Cloud shop management for auto repair
Founded2016
HQHouston TX
SegmentBOTH
PricingTiered
OwnershipPE
ParentIndependent
Employees201-500
Websitewww.tekmetric.com
What each vendor does
Shop-Ware
Shop-Ware is a cloud-based auto repair shop management system with digital vehicle inspection, live chat, online approvals and payments. Acquired by Vehlo in 2024.
Tekmetric
Tekmetric is a cloud-based shop management platform for auto repair shops and dealership service centers offering estimates, digital vehicle inspections, inventory, reporting and payments. Serves 12,000+ shops; backed by Susquehanna Growth Equity.
Integration matrix
| Integration kind | Shop-Ware | Tekmetric | Overlap |
|---|
Only Shop-Ware (0)
—
Shared integrations (0)
—
Only Tekmetric (0)
—
Feature checklist
| Feature | Shop-Ware | Tekmetric |
|---|---|---|
| Mobile app | ● Yes | ● Yes |
| Open API / webhooks | ● Yes | ● Yes |
| SSO / SAML | ● Yes | ● Yes |
| Native AI tools | ○ — | ○ — |
| Third-party marketplace | ○ — | ○ — |
| Two-way texting | ○ — | ○ — |
| Video messaging | ○ — | ○ — |
| Digital retail workflow | ○ — | ○ — |
| Desking & payments | ○ — | ○ — |
| Credit prequal / soft pull | ○ — | ○ — |
| Inventory syndication | ○ — | ○ — |
| Custom reporting dashboards | ● Yes | ● Yes |
| Call tracking & recording | ○ — | ○ — |
| Spanish-language support | ○ — | ○ — |
| Multi-rooftop management | ● Yes | ● Yes |
Compare more than two?
Build a 2–4 vendor side-by-side and share the URL.
Choose Shop-Ware vs Tekmetric
Choose Shop-Ware if…
- ▸You want the longer track record in the dealer tech category.
Choose Tekmetric if…
- ▸You already run its DMS/CRM stack and want tighter first-party integration.
Quick facts scorecard
| Dimension | Shop-Ware | Tekmetric | Edge |
|---|---|---|---|
| Track record | 2013 | 2016 | A |
| Scale | — | 201-500 | — |
| Segment breadth | BOTH | BOTH | — |
| Integrations listed | 0 | 0 | Tie |
| DMS connectivity | 0 DMSes | 0 DMSes | Tie |