Tekmetric vs Dealer-FX

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Tekmetric
Cloud shop management for auto repair
Founded2016
HQHouston TX
SegmentBOTH
PricingTiered
OwnershipPE
ParentIndependent
Employees201-500
Dealer-FX
OEM-aligned service experience platform
Founded
HQMarkham ON
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPUBLIC
ParentSnap-on
Employees

What each vendor does

Tekmetric

Tekmetric is a cloud-based shop management platform for auto repair shops and dealership service centers offering estimates, digital vehicle inspections, inventory, reporting and payments. Serves 12,000+ shops; backed by Susquehanna Growth Equity.

Dealer-FX

Dealer-FX powers service scheduling, lane check-in and multi-point inspection workflows for several OEM programs as part of Snap-on's Total Shop Solutions.

Integration matrix

Integration kindTekmetricDealer-FXOverlap
dmsCDK, ReynoldsNone
Only Tekmetric (0)
Shared integrations (0)
Only Dealer-FX (2)
CDK, Reynolds

Feature checklist

FeatureTekmetricDealer-FX
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —● Yes
Third-party marketplace○ —● Yes
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —● Yes
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —● Yes
Multi-rooftop management● Yes● Yes
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Choose Tekmetric vs Dealer-FX

Choose Tekmetric if…
  • You need one platform that covers both franchise and independent rooftops.
  • Your budget process aligns better with Tiered pricing.
  • You want the longer track record in the dealer tech category.
Choose Dealer-FX if…
  • You run franchise rooftops — this product is designed specifically for that segment.
  • You value the stability and disclosure of a publicly traded vendor.
  • Your budget process aligns better with Per rooftop / month pricing.
  • You want the longer track record in the dealer tech category.
  • You need broad DMS connectivity — this vendor lists 2 DMS integrations.

Quick facts scorecard

DimensionTekmetricDealer-FXEdge
Track record2016A
Scale201-500
Segment breadthBOTHFRANCHISE
Integrations listed02B
DMS connectivity0 DMSes2 DMSesB