Tekmetric vs Xtime

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Tekmetric
Cloud shop management for auto repair
Founded2016
HQHouston TX
SegmentBOTH
PricingTiered
OwnershipPE
ParentIndependent
Employees201-500
Xtime
Service experience and scheduling platform
Founded—
HQ—
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentCox Automotive
Employees—

What each vendor does

Tekmetric

Tekmetric is a cloud-based shop management platform for auto repair shops and dealership service centers offering estimates, digital vehicle inspections, inventory, reporting and payments. Serves 12,000+ shops; backed by Susquehanna Growth Equity.

Xtime

Xtime manages online service scheduling, check-in, inspections and payments, connecting fixed ops workflows under Cox Automotive.

Integration matrix

Integration kindTekmetricXtimeOverlap
dms—CDK, Dealertrack, ReynoldsNone
Only Tekmetric (0)
—
Shared integrations (0)
—
Only Xtime (3)
CDK, Dealertrack, Reynolds

Feature checklist

FeatureTekmetricXtime
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —○ —
Third-party marketplace○ —○ —
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —○ —
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —○ —
Multi-rooftop management● Yes● Yes
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Choose Tekmetric vs Xtime

Choose Tekmetric if…
  • ▸You need one platform that covers both franchise and independent rooftops.
  • ▸Your budget process aligns better with Tiered pricing.
  • ▸You want the longer track record in the dealer tech category.
Choose Xtime if…
  • ▸You run franchise rooftops — this product is designed specifically for that segment.
  • ▸You want a founder-led vendor without PE roll-up risk.
  • ▸Your budget process aligns better with Per rooftop / month pricing.
  • ▸You want the longer track record in the dealer tech category.
  • ▸You need broad DMS connectivity — this vendor lists 3 DMS integrations.

Quick facts scorecard

DimensionTekmetricXtimeEdge
Track record2016—A
Scale201-500——
Segment breadthBOTHFRANCHISE—
Integrations listed03B
DMS connectivity0 DMSes3 DMSesB