TruVideo vs Net Check In

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

TruVideo
Video and texting for the service lane
Founded
HQBoston MA
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentIndependent
Employees
Net Check In
Service drive check-in software
Founded
HQ
SegmentFRANCHISE
Pricing
OwnershipPRIVATE
ParentIndependent
Employees
Website

What each vendor does

TruVideo

TruVideo layers inspection video, transparent texting and AI summaries onto the service process, lifting approval rates and customer trust.

Net Check In

Net Check In provides service drive check-in and appointment management software that speeds the service write-up and improves the customer arrival experience.

Integration matrix

Integration kindTruVideoNet Check InOverlap
dmsCDK, ReynoldsNone
Only TruVideo (2)
CDK, Reynolds
Shared integrations (0)
Only Net Check In (0)

Feature checklist

FeatureTruVideoNet Check In
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —○ —
Third-party marketplace○ —○ —
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —○ —
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —○ —
Multi-rooftop management● Yes● Yes
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Choose TruVideo vs Net Check In

Choose TruVideo if…
  • You want the longer track record in the dealer tech category.
  • You need broad DMS connectivity — this vendor lists 2 DMS integrations.
Choose Net Check In if…
  • You want the longer track record in the dealer tech category.

Quick facts scorecard

DimensionTruVideoNet Check InEdge
Track recordTie
Scale
Segment breadthFRANCHISEFRANCHISE
Integrations listed20A
DMS connectivity2 DMSes0 DMSesA