UpdatePromise vs Kimoby

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

UpdatePromise
Consumer experience for service and collision
Founded
HQChino CA
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentIndependent
Employees
Kimoby
Service messaging and payments
Founded
HQQuebec City QC
SegmentFRANCHISE
Pricing
OwnershipPRIVATE
ParentIndependent
Employees
Website

What each vendor does

UpdatePromise

UpdatePromise provides scheduling, status updates, payments and video communication for dealership service departments and collision centers.

Kimoby

Kimoby is a business instant messaging and mobile payment platform for dealership service departments enabling two-way texting, media sharing, status updates and text-to-pay.

Integration matrix

Integration kindUpdatePromiseKimobyOverlap
Only UpdatePromise (0)
Shared integrations (0)
Only Kimoby (0)

Feature checklist

FeatureUpdatePromiseKimoby
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —○ —
Third-party marketplace○ —○ —
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —○ —
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —○ —
Multi-rooftop management● Yes● Yes
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Choose UpdatePromise vs Kimoby

Choose UpdatePromise if…
  • You want the longer track record in the dealer tech category.
Choose Kimoby if…
  • You want the longer track record in the dealer tech category.

Quick facts scorecard

DimensionUpdatePromiseKimobyEdge
Track recordTie
Scale
Segment breadthFRANCHISEFRANCHISE
Integrations listed00Tie
DMS connectivity0 DMSes0 DMSesTie