Xtime vs Dealer-FX

Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Xtime
Service experience and scheduling platform
Founded
HQ
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentCox Automotive
Employees
Dealer-FX
OEM-aligned service experience platform
Founded
HQMarkham ON
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPUBLIC
ParentSnap-on
Employees

What each vendor does

Xtime

Xtime manages online service scheduling, check-in, inspections and payments, connecting fixed ops workflows under Cox Automotive.

Dealer-FX

Dealer-FX powers service scheduling, lane check-in and multi-point inspection workflows for several OEM programs as part of Snap-on's Total Shop Solutions.

Integration matrix

Integration kindXtimeDealer-FXOverlap
dmsCDK, Dealertrack, ReynoldsCDK, Reynolds2 shared
Only Xtime (1)
Dealertrack
Shared integrations (2)
CDK, Reynolds
Only Dealer-FX (0)

Feature checklist

FeatureXtimeDealer-FX
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools○ —● Yes
Third-party marketplace○ —● Yes
Two-way texting○ —○ —
Video messaging○ —○ —
Digital retail workflow○ —○ —
Desking & payments○ —● Yes
Credit prequal / soft pull○ —○ —
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording○ —○ —
Spanish-language support○ —● Yes
Multi-rooftop management● Yes● Yes
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Choose Xtime vs Dealer-FX

Choose Xtime if…
  • You prefer a privately held company with direct access to leadership.
  • You want the longer track record in the dealer tech category.
  • You need broad DMS connectivity — this vendor lists 3 DMS integrations.
Choose Dealer-FX if…
  • You value the stability and disclosure of a publicly traded vendor.
  • You want the longer track record in the dealer tech category.

Quick facts scorecard

DimensionXtimeDealer-FXEdge
Track recordTie
Scale
Segment breadthFRANCHISEFRANCHISE
Integrations listed32A
DMS connectivity3 DMSes2 DMSesA