Xtime vs myKaarma
Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.
Xtime
Service experience and scheduling platform
Founded—
HQ—
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentCox Automotive
Employees—
Websitewww.xtime.com
myKaarma
Service lane communications and payments
Founded—
HQLong Beach CA
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentIndependent
Employees—
Websitewww.mykaarma.com
What each vendor does
Xtime
Xtime manages online service scheduling, check-in, inspections and payments, connecting fixed ops workflows under Cox Automotive.
myKaarma
myKaarma streamlines service department communication, video walkarounds, payments and pickup/delivery logistics for franchise service lanes.
Integration matrix
| Integration kind | Xtime | myKaarma | Overlap |
|---|---|---|---|
| dms | CDK, Dealertrack, Reynolds | CDK, Reynolds | 2 shared |
Only Xtime (1)
Dealertrack
Shared integrations (2)
CDK, Reynolds
Only myKaarma (0)
—
Feature checklist
| Feature | Xtime | myKaarma |
|---|---|---|
| Mobile app | ● Yes | ● Yes |
| Open API / webhooks | ● Yes | ● Yes |
| SSO / SAML | ● Yes | ● Yes |
| Native AI tools | ○ — | ○ — |
| Third-party marketplace | ○ — | ○ — |
| Two-way texting | ○ — | ○ — |
| Video messaging | ○ — | ○ — |
| Digital retail workflow | ○ — | ○ — |
| Desking & payments | ○ — | ○ — |
| Credit prequal / soft pull | ○ — | ○ — |
| Inventory syndication | ○ — | ○ — |
| Custom reporting dashboards | ● Yes | ● Yes |
| Call tracking & recording | ○ — | ○ — |
| Spanish-language support | ○ — | ○ — |
| Multi-rooftop management | ● Yes | ● Yes |
Compare more than two?
Build a 2–4 vendor side-by-side and share the URL.
Choose Xtime vs myKaarma
Choose Xtime if…
- ▸You want the longer track record in the dealer tech category.
- ▸You need broad DMS connectivity — this vendor lists 3 DMS integrations.
Choose myKaarma if…
- ▸You want the longer track record in the dealer tech category.
Quick facts scorecard
| Dimension | Xtime | myKaarma | Edge |
|---|---|---|---|
| Track record | — | — | Tie |
| Scale | — | — | — |
| Segment breadth | FRANCHISE | FRANCHISE | — |
| Integrations listed | 3 | 2 | A |
| DMS connectivity | 3 DMSes | 2 DMSes | A |