Xtime vs TruVideo
Head-to-head comparison for car dealers evaluating Fixed Ops. Both vendors are in the same subcategory, so the comparison is apples-to-apples.
Xtime
Service experience and scheduling platform
Founded—
HQ—
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentCox Automotive
Employees—
Websitewww.xtime.com
TruVideo
Video and texting for the service lane
Founded—
HQBoston MA
SegmentFRANCHISE
PricingPer rooftop / month
OwnershipPRIVATE
ParentIndependent
Employees—
Websitewww.truvideo.com
What each vendor does
Xtime
Xtime manages online service scheduling, check-in, inspections and payments, connecting fixed ops workflows under Cox Automotive.
TruVideo
TruVideo layers inspection video, transparent texting and AI summaries onto the service process, lifting approval rates and customer trust.
Integration matrix
| Integration kind | Xtime | TruVideo | Overlap |
|---|---|---|---|
| dms | CDK, Dealertrack, Reynolds | CDK, Reynolds | 2 shared |
Only Xtime (1)
Dealertrack
Shared integrations (2)
CDK, Reynolds
Only TruVideo (0)
—
Feature checklist
| Feature | Xtime | TruVideo |
|---|---|---|
| Mobile app | ● Yes | ● Yes |
| Open API / webhooks | ● Yes | ● Yes |
| SSO / SAML | ● Yes | ● Yes |
| Native AI tools | ○ — | ○ — |
| Third-party marketplace | ○ — | ○ — |
| Two-way texting | ○ — | ○ — |
| Video messaging | ○ — | ○ — |
| Digital retail workflow | ○ — | ○ — |
| Desking & payments | ○ — | ○ — |
| Credit prequal / soft pull | ○ — | ○ — |
| Inventory syndication | ○ — | ○ — |
| Custom reporting dashboards | ● Yes | ● Yes |
| Call tracking & recording | ○ — | ○ — |
| Spanish-language support | ○ — | ○ — |
| Multi-rooftop management | ● Yes | ● Yes |
Compare more than two?
Build a 2–4 vendor side-by-side and share the URL.
Choose Xtime vs TruVideo
Choose Xtime if…
- ▸You want the longer track record in the dealer tech category.
- ▸You need broad DMS connectivity — this vendor lists 3 DMS integrations.
Choose TruVideo if…
- ▸You want the longer track record in the dealer tech category.
Quick facts scorecard
| Dimension | Xtime | TruVideo | Edge |
|---|---|---|---|
| Track record | — | — | Tie |
| Scale | — | — | — |
| Segment breadth | FRANCHISE | FRANCHISE | — |
| Integrations listed | 3 | 2 | A |
| DMS connectivity | 3 DMSes | 2 DMSes | A |