Multi-vendor comparison
Pick 2–4 dealer tech vendors and compare facts, integrations, feature checklist, and curated pros & cons side by side.
Shop-WaremyKaarma2/4 selected
Shop-Ware
Cloud auto repair shop management
Founded2013
HQSan Francisco CA
SegmentBOTH
OwnershipPE
Pricing—
Employees—
Integrations0
myKaarma
Service communication and pay.
Founded2011
HQLong Beach, CA
SegmentBOTH
OwnershipPRIVATE
PricingSaaS
Employees200-500
Integrations3
Feature checklist
| Feature | Shop-Ware | myKaarma |
|---|---|---|
| Mobile app | ● Yes | ● Yes |
| Open API / webhooks | ● Yes | ● Yes |
| SSO / SAML | ● Yes | ● Yes |
| Native AI tools | ○ — | ○ — |
| Third-party marketplace | ○ — | ○ — |
| Two-way texting | ○ — | ○ — |
| Video messaging | ○ — | ○ — |
| Digital retail workflow | ○ — | ○ — |
| Desking & payments | ○ — | ○ — |
| Credit prequal / soft pull | ○ — | ○ — |
| Inventory syndication | ○ — | ○ — |
| Custom reporting dashboards | ● Yes | ● Yes |
| Call tracking & recording | ○ — | ○ — |
| Spanish-language support | ○ — | ○ — |
| Multi-rooftop management | ● Yes | ● Yes |
Pros, cons, and best fit
Shop-Ware
Pros
- Not curated yet
Cons
- Not curated yet
myKaarma
Pros
- Not curated yet
Cons
- Not curated yet
What each vendor does
Shop-Ware
Shop-Ware is a cloud-based auto repair shop management system with digital vehicle inspection, live chat, online approvals and payments. Acquired by Vehlo in 2024.
myKaarma
Service scheduling, text-to-pay, and video MPI.