Amazon Autos vs Modal

Head-to-head comparison for car dealers evaluating Digital Retailing. Both vendors are in the same subcategory, so the comparison is apples-to-apples.

Amazon Autos
Online vehicle shopping and checkout
Founded2024
HQSeattle WA
SegmentFRANCHISE
Pricing
OwnershipPUBLIC
ParentAmazon
Employees
Modal
Direct-to-consumer purchase for OEM sites.
Founded2016
HQNew York, NY
SegmentFRANCHISE
PricingEnterprise
OwnershipPRIVATE
ParentIndependent
Employees50-200

What each vendor does

Amazon Autos

Amazon Autos is Amazon's online vehicle shopping experience that lets consumers search, finance and arrange dealership pickup of new vehicles, launched with select OEMs and dealers.

Modal

White-labeled end-to-end online checkout used by OEM certified sites.

Notable customers

Amazon Autos
None listed
Modal
FordGMC

Integration matrix

Integration kindAmazon AutosModalOverlap
dmsCDK Drive, Tekion ARCNone
Only Amazon Autos (0)
Shared integrations (0)
Only Modal (2)
CDK Drive, Tekion ARC

Feature checklist

FeatureAmazon AutosModal
Mobile app● Yes● Yes
Open API / webhooks● Yes● Yes
SSO / SAML● Yes● Yes
Native AI tools● Yes○ —
Third-party marketplace● Yes○ —
Two-way texting● Yes● Yes
Video messaging● Yes● Yes
Digital retail workflow● Yes● Yes
Desking & payments● Yes○ —
Credit prequal / soft pull● Yes● Yes
Inventory syndication○ —○ —
Custom reporting dashboards● Yes● Yes
Call tracking & recording● Yes● Yes
Spanish-language support● Yes○ —
Multi-rooftop management● Yes● Yes
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Choose Amazon Autos vs Modal

Choose Amazon Autos if…
  • You value the stability and disclosure of a publicly traded vendor.
Choose Modal if…
  • You prefer a privately held company with direct access to leadership.
  • You want the longer track record in the dealer tech category.
  • You need broad DMS connectivity — this vendor lists 2 DMS integrations.
  • You want more reference proof points from named dealer groups.

Quick facts scorecard

DimensionAmazon AutosModalEdge
Track record20242016B
Scale50-200
Segment breadthFRANCHISEFRANCHISE
Integrations listed02B
DMS connectivity0 DMSes2 DMSesB